Primark

Primark Limited
Penneys (in Ireland)
Company typeSubsidiary
IndustryRetail
Founded13 June 1969 (1969-06-13) in Dublin, Ireland
FounderArthur Ryan, Micaela Mitchell [1]
HeadquartersArthur Ryan House, 22–24 Parnell Street,
Dublin
,
Ireland
Number of locations
476[2] (2025)
Area served
  • Ireland
  • United Kingdom
  • Spain
  • The Netherlands
  • Portugal
  • Germany
  • Belgium
  • Austria
  • France
  • Italy
  • United States
  • Slovenia
  • Poland
  • Czech Republic
  • Romania
  • Hungary
  • Slovakia
  • Kuwait
Key people
Eoin Tonge (CEO)[3]
Products
Revenue £9,448 million (2024)
Number of employees
82,000 (2024)
ParentAssociated British Foods
Websiteprimark.com
Footnotes / references
[4][5]

Primark Limited[6][7] (/ˈpr.mɑːrk/; trading as Penneys in Ireland)[8][9] is an Irish multinational retailer specialising in fast fashion.[10] It is headquartered in Dublin, Ireland,[11] with 476 shops in Europe and in the United States and franchised shops in Kuwait and Dubai (opening 26 March 2026). The company was founded as Penneys; however, that brand is not used outside of Ireland because of a trademark conflict with American retailer JCPenney. Primark is owned by Associated British Foods.

Primark sells clothing, accessories and footwear, beauty products, housewares, and confectionery.

It is a member of the UN Fashion Charter[12][13] and the Ethical Trading Initiative.[14] As of 2025, 74% of its garments use recycled fibers.[15]

The company has been criticised for sourcing products from suppliers with poor working conditions in investigations by War on Want, BBC News, as well as from notes found by alleged workers in clothing; however, some of these notes and footage have been determined to be fabricated or hoaxes.[16][17][18][19][20]

History

20th century

The company's first shop, named Penneys and still in operation today, was established at 47 Mary Street in Dublin by Arthur Ryan and his business partner Micaela Mitchell[1] in June 1969 on behalf of the Weston family, who had founded Allied Bakeries Limited in 1935, which was later renamed Associated British Foods (ABF).[4][21]

The first major shops outside of Dublin were opened in the cities of Cork and Belfast in 1971, both under the name of Penneys.[22][23]

The company opened a shop in Derby in 1973, marking its first expansion into Great Britain.[22] By 1974, it had 24 shops, including three in Scotland and two in England, all operating under the Penneys brand.[23]

JC Penney, an American company, opposed the use of Penneys as a business name. JC Penney registered the various business names of Penneys' parent company in countries throughout Europe, in order to put pressure on it to relinquish its registration of the Penneys brand, and issued court proceedings disputing the use of the brand. Following an injunction granted by the High Court of England in June 1974, the two shops in England were rebranded as Primark, named after the in-house clothing brand that had been introduced early on.[24] However, the Penneys brand continued to be used in Ireland and Scotland, and in 1975–1976, four more Penneys-branded shops were opened in Scotland and Northern Ireland.[23]

In a settlement of the trademark dispute, Penneys/Primark agreed that from 27 August 1976 onward, it would only use the Penneys brand in the Republic of Ireland, with its shops elsewhere, including in Northern Ireland, to be rebranded as Primark. In exchange, JC Penney agreed to relinquish its registration of the various business names of Primark's parent companies throughout Europe, and agreed not to trade under the Penneys brand in the Republic of Ireland.[23] Since that date, it has been known as Penneys in the Republic of Ireland and as Primark elsewhere.[4]

21st century

In 2005, Primark acquired UK retailer Littlewoods's retail shops for £409 million, retaining 40 of the 119 shops and selling the remainder.[25]

In May 2006, the first Primark shop in mainland Europe opened in Madrid, Spain.[26] In December 2008, it expanded into the Netherlands, followed by Portugal, Germany and Belgium in 2009.[27]

In January 2009, a supplier was forced by the Ethical Trading Initiative to remove its branding from Primark shops and websites following a BBC/The Observer investigation into the employment practices. The investigation alleged the use of illegal immigrant labour and argued that the workers were paid less than the UK legal minimum wage.[28]

In July 2009, having led the company since its foundation in 1969, Arthur Ryan retired as Chief Executive and became Chairman instead. He was replaced as Chief Executive by the company's Chief Operating Officer, Paul Marchant.[29][30]

Primark expanded into Austria in 2012, France in 2013, and Italy in 2014.[27]

On 24 April 2013, in the Rana Plaza collapse, a manufacturing facility for Primark and other international brands, collapsed, killing 1,134 people. Primark was the largest contributor of compensation, paying over US$10 million for deceased, missing, and injured claims.[31]

From 2014, Primark began selling makeup products.[32]

Primark opened its current headquarters in 2015 in a redeveloped Dublin building, Arthur Ryan House, formerly Chapel House.[33][34]

In 2015, Primark opened its first United States shop, in Boston.[35]

Primark started selling vegan snacks from January 2018.[36]

In April 2019, Primark opened its largest shop to date, occupying Birmingham's former Pavilions Shopping Centre of 161,000 sq ft (15,000 m2), with five floors including a beauty salon, Disney-themed café and a barbershop, and adding the largest Greggs fast-food outlet in the world in February 2022.[37][38] In June 2019, it expanded to Slovenia with a shop in Ljubljana.[39]

In February 2020, Primark launched a Wellness collection, which includes 80 products made of organic, sustainable or recycled materials.[40][41]

In August 2020, Primark opened its first shop in Poland, in the Galeria Młociny shopping centre in Warsaw.[42] This was followed by shops in Poznań, Kraków, Katowice, Wrocław and Łódź in 2021.[43] In June 2021, it opened its first shop in the Czech Republic, occupying an area of 50,590 sq ft (4,700 m2) in Prague and serving as a flagship for the region of Central and Eastern Europe.[44]

In November 2022, Primark introduced an online shopping service, inspired by losses during the COVID-19 lockdowns.[45][46]

In December 2022, Primark expanded into Romania.[47][48]

In May 2024, Primark unveiled a new brand identity, revealing a more curved and bold logo based on its 2005 logo, along with changing the colour slightly.[49]

In May 2024, Primark expanded into Hungary.[50]

In June 2024, Primark opened an extension to its Colombo Centre, Lisbon shop, which, at 6,038 square metres (64,990 sq ft), made it the largest single-floor Primark shop in the world.[51][52]

In March 2025, in Belfast, Primark opened its first ever standalone homeware shop.[53]

In March 2025, Paul Marchant resigned as CEO of Primark following an investigation into inappropriate behaviour towards a woman in a social setting. Marchant admitted to an error in judgement, apologised to the individual, the ABF board and his colleagues, and accepted that his actions fell below the company's expected standards. Eoin Tonge, ABF's finance director, was appointed as interim CEO.[54][55] Tonge was confirmed as permanent CEO in March 2026.[56]

In May 2025, Primark entered into a franchise agreement with Alshaya Group to open four shops in the Arabian Peninsula, with one shop in Kuwait and three in Dubai.[57] The shop in Kuwait opened in October 2025.[58]

In August 2025, the business launched a mobile app.[59]

Corporate affairs

Key trends for Primark (financial years ending 17 September)[60]
Year Revenue
(£m)
Adjusted
operating
profit
(£m)
Number of
employees
(1000s)
Number
of shops
Number of
served
countries
Selling space
(million
sq ft)
2014 6,950 662 54 278 9 10.2
2015 5,347 673 61 293 10 11.1
2016 5,949 689 68 315 11 12.3
2017 7,053 735 73 345 11 13.8
2018 7,477 843 75 360 11 14.8
2019 7,792 913 78 373 12 15.6
2020 5,895 362 70 384 13 16.2
2021 5,593 321 71 398 14 16.8
2022 7,697 756 72 408 14 17.3
2023 9,008 735 76 432 16 18.1
2024 9,448 1,108 82 451 17 18.7
Primark shops by country
Country Number
of shops
England 157[61]
Spain 63[62]
Republic of Ireland 38[63]
Germany 32[64]
United States 28[65]
France 27[66]
Scotland 21[67]
Netherlands 21[68]
Italy 16[62]
Portugal 10[62]
Northern Ireland 9[69]
Belgium 8[70]
Poland 8[71]
Wales 8[72]
Austria 5
Romania 4[73]
Czech Republic 3[74]
Slovenia 1[75]
Hungary 1[76]
Slovakia 1[77]
Kuwait 1
Total 460

In January 2024, RTÉ broadcast a six-part documentary, entitled Inside Penneys, exploring the workings of the company.[78][79]

References

  1. ^ a b Jones, David (11 July 2008). "Fashion Swing is felt by Penney's". The Independent. Dublin.
  2. ^ O'Mahony, Proinsias (10 November 2025). "Penneys moment: Could a long-awaited spin-off finally pay off?". The Irish Times.
  3. ^ https://www.irishtimes.com/business/2026/03/05/irishman-eoin-tonge-appointed-chief-executive-of-primark/
  4. ^ a b c "A household Irish name built from humble beginnings: The Penneys story". TheJournal.ie. 1 March 2015.
  5. ^ "Annual Report and Accounts". Associated British Foods. 2024.
  6. ^ "Primark Limited". Solo Check.
  7. ^ "Primark Limited". Companies Registration Office.
  8. ^ Horton, Helena (15 August 2017). "Primark reveals how to pronounce its name". The Daily Telegraph. London.
  9. ^ "Penneys owner eyes significant growth in full-year profit". 23 April 2024. Retrieved 5 June 2024 – via www.rte.ie.
  10. ^ "Faster, cheaper fashion". The Economist. 5 September 2015.
  11. ^ "Primark Holdings". SoloCheck.ie.
  12. ^ Shearsmith, Tom (29 October 2020). "Primark joins the UN Fashion Charter". TheIndustry.fashion.
  13. ^ "Fashion Charter - Participants". United Nations Climate Change.
  14. ^ "Report on Primark inquiry". Ethical Trading Initiative. 19 January 2010.
  15. ^ Hill, Eloise (28 November 2025). "Primark increases products made using recycled fibres". Retail Gazette.
  16. ^ "Fashion Victims II" (PDF). War on Want.
  17. ^ Burrell, Ian; Hickman, Martin (16 June 2011). "BBC crisis over 'fake' sweatshop scene in Primark documentary". The Independent. London.
  18. ^ "Primark investigates claim of 'cry for help' note in trousers". BBC News. 25 June 2014.
  19. ^ McDonald, Henry (25 June 2014). "Primark denies purchasing clothes made in forced labour camps or prisons". The Guardian.
  20. ^ Cherrington, Rosy (21 December 2015). "Man Finds Letter Claiming To Be From Chinese Torture Victim In Primark Socks". HuffPost.
  21. ^ Jones, David (11 July 2008). "Fashion swing is felt by Penneys' owners". Irish Independent. Dublin. Reuters.
  22. ^ a b O'Neill, Louise (19 January 2014). "Why Penneys is no longer our little secret". Irish Examiner. Dublin.
  23. ^ a b c d "78/193/EEC: Commission Decision of 23 December 1977 relating to a proceeding under Article 85 of the EEC Treaty (IV/29.246 – Penneys)". Commission of the European Communities. 23 December 1977.
  24. ^ Malone, Emmet; Slater, Sarah (3 August 2025). "Hilary Weston, who helped build Penneys and Brown Thomas, has died aged 83". The Irish Times.
  25. ^ Finch, Julia (8 August 2005). "M&S to cash in as Littlewoods disappears". The Guardian. London.
  26. ^ Fuchs, Dale (20 May 2006). "Primark comes to Spain". The Guardian. Madrid.
  27. ^ a b Ruddick, Graham (16 December 2013). "Primark targets chic French shoppers as it opens in Marseille". The Daily Telegraph. London.
  28. ^ McDougall, Dan (11 January 2009). "Primark in storm over conditions at UK supplier". The Guardian. London.
  29. ^ "Ryan to resign as Primark chief". Irish Examiner. 16 July 2009.
  30. ^ "Arthur Ryan obituary: Legendary retailer and Penneys founder". The Irish Times. 12 July 2019.
  31. ^ "Primark make $9m pay-out over disaster". Irish Examiner. 17 March 2014.
  32. ^ Partington, Lucy (5 March 2014). "Primark has got a brand new makeup range". Cosmopolitan.
  33. ^ "Primark officially opens redeveloped Dublin HQ". RTÉ News. 17 September 2015.
  34. ^ McCabe, Sarah (29 November 2013). "Expansion plans on course for Penneys international HQ in Dublin". Irish Independent. Dublin.
  35. ^ Ruddick, Graham (23 April 2014). "Primark to open in the United States". The Daily Telegraph.
  36. ^ Chiorando, Maria (29 January 2018). "Budget Chain Primark Starts Selling Vegan Snack Range". Plant Based News.
  37. ^ Young, Graham (19 July 2019). "100 days of the world's biggest Primark – and Mickey Mouse pancakes". Birmingham Mail.
  38. ^ Young, Graham (11 February 2022). "First look inside the world's biggest Greggs in Primark – with a doughnut swing". Birmingham Mail.
  39. ^ "Primark opens its first store in Slovakia". RTÉ News. 25 May 2023.
  40. ^ "Primark's new Wellness collection has landed and prices start from just £2". The Mail on Sunday. 5 March 2020.
  41. ^ White, Emma (5 March 2020). "Primark's brand new Wellness Collection is here and we want everything". Woman & Home.
  42. ^ Whelan, Grace (20 August 2020). "Primark makes Polish debut". Drapers.
  43. ^ "Primark opens store in Poznań on March 25". Warsaw Business Journal. 15 March 2021.
  44. ^ "Nine new brands have entered the Czech market in H1 2021". Cushman & Wakefield. 19 June 2021.
  45. ^ "Primark finally goes online with click-and-collect". BBC News. 14 November 2022.
  46. ^ "Primark website crashes as click-and-collect launched". BBC News. 14 November 2022.
  47. ^ "Primark to open first shop in Romania before Christmas". Romania-Insider.com. 18 November 2022.
  48. ^ "Primark opens its first store in Romania". RTÉ News. 15 December 2022.
  49. ^ Wright, Georgia (21 May 2024). "Primark unveils 'refreshed' brand identity and new summer campaign – Retail Gazette".
  50. ^ Manock, Emily (28 May 2024). "Primark opens first store in Hungary". Drapers.
  51. ^ Bresic, Trelawney (24 June 2024). "Primark, Portugal: expansion and new jobs". EuroWeekly News.
  52. ^ Burke, Jade (20 June 2024). "Primark ramps up Portuguese store expansion". Drapers.
  53. ^ Kelly, Justin (6 March 2025). "Penneys open first Irish store dedicated to homewares amid huge excitement". Limerick Leader. Limerick.
  54. ^ Onita, Laura (31 March 2025). "Primark chief Paul Marchant resigns after investigation into inappropriate behaviour". The Irish Times.
  55. ^ "Irish man given nod to head up Penneys was cutting his teeth in business at 21". The Irish Times. 31 March 2025.
  56. ^ https://www.irishtimes.com/business/2026/03/05/irishman-eoin-tonge-appointed-chief-executive-of-primark/
  57. ^ Wright, Georgia (9 May 2025). "Primark to enter Middle East market with four stores by 2026 - Retail Gazette".
  58. ^ Weston, Sabina (23 October 2025). "Primark opens first Middle East store in Kuwait". Drapers.
  59. ^ Bruce, Anne (5 August 2025). "Primark app launches in Ireland and Italy". Drapers.
  60. ^ "Annual Reports". Associated British Foods.
  61. ^ Mata, William (13 June 2025). "Primark to set up first homeware shop in major shopping centre". LBC.
  62. ^ a b c Keogh, Olive (21 July 2024). "Primark's Irish man in Spain: 'We sell roughly the same number of coats in Madrid as we do in Dublin'". The Irish Times.
  63. ^ Dooley, Hugh (25 June 2025). "Penneys parent Primark to cut about 100 jobs from Dublin HQ". The Irish Times.
  64. ^ Boland, Hannah (8 November 2022). "Primark mulls retreat from Germany after suffering £200m hit". The Daily Telegraph.
  65. ^ Kennedy, John (9 December 2024). "Four countries in one day for Primark | ThinkBusiness". Think Business.
  66. ^ Deslandes, Marion (26 March 2024). "Primark set to open five new stores in France between 2024 and 2025". Fashion Network.
  67. ^ Kennedy, John (9 December 2024). "Four countries in one day for Primark". Think Business.
  68. ^ Fish, Isabella (22 April 2021). "First look: Primark's new Rotterdam store". Drapers.
  69. ^ Bird, Alice (20 December 2022). "Primark opens new Northern Ireland store - Insider Media". Insider Media.
  70. ^ Fletcher, Madeleine (18 June 2019). "Primark store on Rue Neuve more than doubles in size following renovation". The Brussels Times.
  71. ^ "Primark wzmacnia swoją obecność w Polsce, zapowiadając dwa nowe sklepy na północy kraju". corporate.primark.com (in Polish). Archived from the original on 8 December 2025. Retrieved 18 January 2026.
  72. ^ "Primark staff in Wales celebrate as they announce £1 million raised". Noahs Ark Children's Hospital Charity. 21 July 2024.
  73. ^ "Primark to Open Fourth Store in Romania in September". Romania Journal. 21 August 2025.
  74. ^ "Primark to open a third store in Czechia by the end of 2024". Ex Pats CZ. 6 September 2024.
  75. ^ Quann, Jack (13 June 2019). "Penneys opens first store in Slovenia". Newstalk.
  76. ^ "Primark opens its first store in Hungary amid expansion". RTÉ News. 28 May 2024.
  77. ^ "Primark opens its first store in Slovakia". RTÉ News. 25 May 2023.
  78. ^ Fetherston, Sinann (8 January 2024). "Trend forecaster on bringing "an evolution of styles" to Penneys". RTÉ.
  79. ^ Power, Ed (9 January 2024). "Inside Penneys: A starry-eyed love letter to one of Ireland's great success stories". The Irish Times.