Bitmart
| Company type | Private |
|---|---|
| Founded | 2017 |
| Headquarters | Grand Cayman, Cayman Islands |
Area served | 180+ Countries Worldwide |
| Products | Trading and Investment Management Platform |
| Services | Digital Asset Trading, Peer-to-Peer Marketplace |
| Website | bitmart.com |
BitMart is a digital asset trading platform that focuses on cryptocurrency trading, operated by bachi.tech in the Cayman Islands.
History
BitMart was founded in 2017 by Sheldon Xia and specializes in providing tools for buying, selling, and trading to individuals and institutions.[1] It is operated by bachi.tech[2] and based in the Cayman Islands. Public operations began in 2018 when Bitmart was first registered with FinCEN[3] and introduced credit/debit card deposit services through third-party partners, enabling fiat deposits.[4]
In August 2019, Bitmart raised funds in a Pre-A round led by Fenbushi Capital, a blockchain-focused venture capital firm.[5][6] Bitmart also collaborated with Columbia University to conduct a security token workshop.[7]
Bitmart completed a Series B fundraising round led by the New York-based private equity firm Alexander Capital Ventures in November 2021.[8]
In 2024, Bitmart launched a peer-to-peer (P2P) marketplace.[9]
In September 2025, BitMart introduced the BitMart Card, a Visa-branded debit card that allows users to spend cryptocurrency at merchants and earn tiered cashback.[10]
On January 21, 2026, UNICEF Luxembourg announced a partnership with digital asset platform BitMart to support the Passport to Earning initiative, providing financial literacy and digital skills training to youth aged 15 to 24 in Brazil.[11]
Security breach
In December 2021, BitMart experienced a security breach. Approximately US$196,000,000 worth of cryptocurrency was stolen in the attack,[12][13] which it claimed was a small percentage of its total assets.[14] During the investigation, BitMart halted withdrawals from all customers,[15] but did not stop trading of affected tokens.[16] Hackers used a compromised private key to break the encryption on two hot wallets associated the exchange.[17][15] Their security firm said the hackers used the decentralized exchange aggregator 1inch[18] to swap the stolen tokens for Ethereum, then deposited the ether into the privacy mixer Tornado Cash to obscure their identities.[19]: 120 Following the incident, BitMart pledged to reimburse all affected users,[12] claiming that only the two compromised wallets were impacted and customer funds were "safe and unharmed."[20] After five weeks passed, users reported that their funds had not been returned. CNBC participated in a live Twitter Spaces with 700 users about the incident, many of them facing financial ruin. The outlet reached out to Xia for an update, but said that the email bounced back. Users voiced concerns that during the same month the exchange closed Series B round for US$13,700,000 with a valuation of US$300,000,000, indicating that the exchange did not have the liquid capital to fund withdrawals.[16] The Los Angeles Times reported that the deposits were covered by insurance.[21]
In 2022, the Federal Trade Commission (FTC) opened an investigation into BitMart over the loss of customer funds.[2] The FTC case was dismissed during 2023.[22]
Overview
BitMart offers spot and derivatives trading for over 1,700 digital assets to users in 180+ countries. The exchange is designed for both beginners and advanced, institutional traders, offering a user-friendly interface alongside professional trading tools. It provides high-leverage futures trading (up to 100x), staking, savings, a peer-to-peer (P2P) marketplace and a non-fungible token (NFT) platform. The BitMart cryptocurrency exchange platform is designed to provide advanced, automated and artificial intelligence (AI) trading tools to users, including an AI Hub which is a specialized section within BitMart that integrates AI tools to assist users with trading, analysis and market insights. It serves as a centralized location for AI-driven, interactive blockchain tools designed to help both beginner and professional traders make data-driven decisions in a volatile market. BitMart is also known for its extensive list of altcoins and fast listings of new tokens.[23]
References
- ^ Antiporovich, Nicolás (2022-10-13). "Conoce BitMart, un exchange para hacer trading con bitcoin y más de 1.000 criptomonedas". CriptoNoticias - Noticias de Bitcoin, Ethereum y criptomonedas (in Spanish). Retrieved 2026-03-10.
- ^ a b Nylen, Leah (August 10, 2022). "FTC Probes BitMart Exchange Breach, Marking Agency's First Crypto Case". Bloomberg.
- ^ "Meet BitMart Exchange - Global Digital Asset Trading Platform With Over 540,000 Users Worldwide". SuperbCrew. 2019-01-12. Retrieved 2026-03-10.
- ^ CryptoNinjas (2018-07-25). "BitMart's Mission X: The Community Listing Market – "0" Listing Fee". CryptoNinjas. Retrieved 2026-03-10.
- ^ CryptoNinjas (2019-08-08). "Crypto exchange BitMart receives investment from Fenbushi Capital". CryptoNinjas. Retrieved 2026-03-10.
- ^ "BitMart secures "millions of investment" from Fenbushi Capital". TokenPost. 2019-08-09. Retrieved 2026-03-10.
- ^ CryptoNinjas (2019-04-11). "BitMart Labs collaborates with Columbia University and Genesis Block to conduct security token workshop". CryptoNinjas. Retrieved 2026-03-10.
- ^ Singh, Manish (2021-11-09). "Crypto exchange Bitmart in talks to raise at $300 million valuation". TechCrunch. Retrieved 2026-03-10.
- ^ "BitMart Rolls Out Euro on P2P Trading Marketplace". Financial and Business News | Finance Magnates. 2024-05-27. Retrieved 2026-03-10.
- ^ "Best crypto cards with token rewards in 2026". The Block. Retrieved 2026-03-10.
- ^ "BitMart Supports UNICEF to Advance Youth Financial Literacy and Employability in Brazil". UNICEF Lëtzebuerg (in French). Retrieved 2026-03-10.
- ^ a b Sigalos, MacKenzie (2021-12-05). "BitMart says it will compensate victims of $196 million hack and restore trading by Tuesday". CNBC. Retrieved 2026-01-04.
- ^ Skiba, Richard (2024-07-26). Cryptocurrency: A Guide to Navigating the World of Digital Assets. After Midnight Publishing. ISBN 978-1-7636112-9-0.
- ^ Charoenwong, Ben; Bernardi, Mario (2021). "A Decade of Cryptocurrency 'Hacks': 2011 – 2021". SSRN Electronic Journal. doi:10.2139/ssrn.3944435. ISSN 1556-5068.
- ^ a b Vigna, Paul (2021-12-07). "Why Companies Shouldn't Shame Employees Who Fall for Hacking Scams". Wall Street Journal. ISSN 0099-9660. Retrieved 2026-01-05.
- ^ a b Sigalos, MacKenzie (2022-01-07). "Iranian immigrant lost $53,000 in crypto hack, says he faces ruin if BitMart doesn't pay him back". CNBC. Retrieved 2025-02-05.
- ^ Gracy, M.; Jeyavadhanam, B.Rebecca; Babu, P. Krithik; Karthick, S. Hari; Chandru, R. (2023). "Growing Threats Of Cyber Security: Protecting Yourself In A Digital World". 2023 International Conference on Networking and Communications. IEEE: 1–5. doi:10.1109/ICNWC57852.2023.10127398. ISBN 979-8-3503-3600-9.
- ^ Gkritsi, Eliza (December 6, 2021). "BitMart CEO Says Stolen Private Key Behind $196M Hack". www.coindesk.com. Retrieved 2026-01-05.
- ^ Scharfman, Jason (2023). The Cryptocurrency and Digital Asset Fraud Casebook. Cham: Springer International Publishing. doi:10.1007/978-3-031-23679-2. ISBN 978-3-031-23678-5.
- ^ Yang, Yuegi (December 6, 2021). "Crypto Exchange BitMart Vows Compensation for $150 Million Hack". Bloomberg.
- ^ Healey, Jon (2021-12-24). "A beginner's guide to cryptocurrency". Los Angeles Times. Retrieved 2026-01-05.
- ^ "SEMIANNUAL FEDERAL COURT LITIGATION STATUS REPORT" (PDF). FTC. December 31, 2023.
- ^ Avramovikj, Marina (2026-01-29). "BitMart Exchange Review 2026". Cryptonews. Retrieved 2026-03-09.