AA Insurance
| Company type | Limited Liability Company |
|---|---|
| Industry | Insurance |
| Founded | 1994; 32 years ago |
| Headquarters | , |
| Products | Car, Home, Contents Insurance |
Number of employees | 1000+ |
| Website | aainsurance |
AA Insurance is an independently operated, New Zealand-based joint venture between the New Zealand Automobile Association (NZAA) and Suncorp Group. The company offers home, contents, car insurance, and small business insurance.
History
Launched in 1994, the company underwrites its own policies and sells direct to New Zealanders..[1]
In 2021, AA Insurance was named New Zealand Insurance Industry Award Direct General Insurance Company of the Year for the seventh time.[2]
In 2024 AA Insurance was ordered to pay a $6 million penalty for misleading practices and overcharging customers. The company improperly overcharged customers around $11 million. AA Insurance acknowledged its mistakes and issued a public apology.[3]
In late December 2025, AA Insurance temporarily halted the issuing of new home, landlord and business insurance policies in the town of Westport due to the coastal town's high flood risk.[4] In early February 2026, the company stopped issuing new home insurance policies in Woodend due to the town's earthquake risk.[5]
References
- ^ "Our company and our people | AA Insurance". www.aainsurance.co.nz. Retrieved 2017-09-19.
- ^ Stepanova, Ksenia. "ANZIIF reveals 2021 New Zealand Insurance Awards winners". www.insurancebusinessmag.com. Retrieved 2022-10-03.
- ^ Libatique, Roxanne. "Insurer hit with hefty penalty for misleading discounts and overcharges". Insurance Business Magazine. Retrieved 26 November 2025.
- ^ Newton, Kate (29 January 2026). "Insurer temporarily halts new policies in Westport due to flood risk". Archived from the original on 2 February 2026. Retrieved 3 February 2026.
- ^ Newton, Kate (3 February 2026). "Second town red-listed by AA Insurance for new home insurance policies". RNZ. Archived from the original on 3 February 2026. Retrieved 3 February 2026.